An Elite Amazon Review & Feedback Software

Keep Control Over your Product Reviews on Amazon 30 Days Free Trial

Pricing

The Perfect Plans for Any Business

Starter  £20

Per Month

Our Starter Package offers you the following products and features

  • 2500 Emails
  • All Market Places
  • Predefined Templates
  • Campaign Management
  • Automated Feedback Requests
  • Review Tracking & Monitoring
  • Intelligent Dashboard
  • Email Support
  • Many More…
Start Free Trial

No credit card required.
60 second signup.

Business  £30

Per Month

Our Business Package offers you the following products and features.

  • 5000 Emails
  • All Market Places
  • Predefined Templates
  • Campaign Management
  • Automated Feedback Requests
  • Review Tracking & Monitoring
  • Intelligent Dashboard
  • Email Support
  • Many More…
Start Free Trial

No credit card required.
60 second signup.

Professional  £50

Per Month

Our Professional Package offers you the following products and features.

  • 10000 Emails
  • All Market Places
  • Predefined Templates
  • Campaign Management
  • Automated Feedback Requests
  • Review Tracking & Monitoring
  • Intelligent Dashboard
  • Email Support
  • Many More…
Start Free Trial

No credit card required.
60 second signup.

* If you have more than 10,000 emails to campaign per month, please contact our support team to provide a competitive customized price.

Frequently Asked Questions

FeedbackOutlook is an Amazon feedback management tool that allows sellers to track, manage, and improve their seller and product reputations. The tool automatically sends emails to customers at specified times. The software helps you get more positive seller feedback and product reviews legally and protects your seller metrics.

Getting as much positive feedback is important to maintain a good seller rating.  Sellers who compete to win the buy-box will need high feedback ratings.  Most customers do not leave feedback, and most of the time when feedback is left, it is usually unfavorable.

By sending emails to request feedback, you are engaging your customer(s) to resolve any issues and lessen the chances they will leave negative feedback.

Our professionally written templates are proven to improve engagement and our process helps you to build a rapport with the customer — further improving the chances of them leaving a positive review.

By setting up automated email campaigns, you can provide great customer service by reaching out to resolve issues and asking for feedback.  Feedback Outlook also monitors all feedback left and will notify you immediately when any unfavorable feedbacks are left so you can quickly reach out to resolve any issues and ask customers to remove feedback if they are satisfied.

Absolutely! Amazon encourages sellers to provide customers with high-quality service and asking for their feedback is an important part of becoming a successful merchant. It is important for you to provide good customer service and to ask for feedback from your customers in order to be a successful merchant.

Feedback Outlook automates the Amazon Request a Review button for sending feedback and review requests to your orders. These are official Amazon requests that are sent to buyers on your behalf. They are 100% compliant with all of Amazon’s policies. Moreover, they are automatically translated into the buyer’s language.

If you prefer to send a customized message, it is important to note that Amazon policy does not permit sending marketing messages to customers. Consult all of Amazon’s Terms of Service regarding Buyer-Seller Messaging, feedback, and product reviews to be sure your messaging is compliant.

Yes, we have some great options to help you get started. You can use the Amazon Feedback and Review Request template to schedule automation for the Amazon Request a Review system. These messages cannot be customized, but since Amazon controls the messaging it is guaranteed to be compliant with the latest policies.

If you’d like to send customized messages, we have pre-created seller feedback and product review request templates. In the case to avoid any Amazon restrictions, we recommend sending just one message per order. You can edit a message’s content according to your needs, but avoid any marketing claims, external links, or anything else that doesn’t comply with Amazon’s communication guidelines.

If you’re unsure what to send your buyers, then start by using the templates within FeedbackOutlook. These have been professionally written and comply with Amazon’s review guidelines. Our templates are a great place to start but we encourage sellers to personalize them in order to get the best results.

Within FeedbackOutlook, you can set up negative feedback alerts via SMS or email which allow you to deal with any negative feedback quickly and easily. You can also resolve cases directly with the buyer or open a case with Amazon if you feel the negative feedback breaches its terms and conditions.

Every time you get new seller feedback or a product review on Amazon, FeedbackOutlook sends a message via SMS or email which allows you to take quick action and handle any customer’s issues.

You can also set up which types of review alerts you’d like to get as well as trigger them to your personal email or add your entire team.

FeedbackOutlook is one of the best feedback management tools on the market and trusted by thousands of sellers. Our price plans are very competitive and there’s a free 30-day trial for you to try. Our software is easy to use and set up and if you have any questions, our great customer support team is on hand to help.

Many customers notice a spike in customer feedback and/or product reviews after deploying FeedbackOutlook campaigns in addition to saving many valuable hours by automating feedback requests and negative alerts. We can also help you track your sales, which usually increase after your feedback and reviews improve.

Start your Free Trial today

Get started and grow your Amazon business. Boost your sales by having more feedback and product reviews.

Start Free 30-Day Trial

No credit card required. 60-second signup. 100% Amazon compliant.